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  • Profile Image

    Using autoresponder to send confirmation contract of sale

    Asked by Berjaoui on February 17, 2015 at 05:47 AM

    Sorry, my english is so bad :)

    I fill this form with clients from the phone.

    The customer will receive this form by mail. What can I do so that I have a security that the customer accepts the contract of sale.

     

    http://rebuys.de/verkaufzusage.html

    of german:

    Ich fülle dieses Formular mit den Kunden zusammen am Telefon aus.

    Der Kunde erhält dieses Formular per Mail. Was kann ich tun damit ich eine sicherheit habe das der Kunde den Kaufvertrag akzeptiert. 

    Page URL:
    http://rebuys.de/verkaufzusage.html

    purchase contract autoresponder autoresponder email email builder
  • Profile Image
    JotForm Support

    Answered by Jan on February 17, 2015 at 09:20 AM

    Hi there,

    If I understand you correctly, you want to send an email containing the contract to the user who fills up your form. Am I right?

    I'm not sure if you already know it, we actually have a feature called Autoresponder. You can actually edit the content of the email by using the email builder. You can add the contents of the contract here or you can include an external link for a PDF if you prefer.

    Please refer to this guide on How to create a Autoresponder email.

    Related guide: Notification/Autoresponder Email Details

     

    Hope this helps. Let us know if you need any help.

    Thank you.

  • Profile Image

    Answered by Berjaoui on February 17, 2015 at 10:03 AM

    Both sides will receive an email. This is so set and everything is ok.
    I mean when the other gets the mail looks like this,

    Once the client receives this e-mail, and if the customer (CONFIRM PURCHASE AGREEMENT) below clicks on the link I then get another email that he has confirmed the mail, is it possible?

    german:

    Beide Seiten bekommen eine Email. Das ist so eingestellt und alles ok.
    Ich meine sobald der andere die Mail bekommt sieht das so aus,

    Sobald der Kunde diese E-Mail erhält, und wenn der Kunde unten auf den Link (KAUFVERTRAG BESTÄTIGEN) klickt das ich dann noch eine andere Mail erhalte das er die Mail bestätigt hat, ist das möglich ?

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    JotForm Support

    Answered by Jan on February 17, 2015 at 11:12 AM

    Based on the video, are you referring to the table that is aligned on the center. It is actually the default style of the table to be aligned on the center. Another thing that you need to consider is that sometimes, the email client or email program has it's default settings as well for html email.

    You can create your own table format if you like. If you want to use the answer provided by the user then you need to use the form field name. For example, you can use {fullName3} so that the full name of the user will be printed.

    e.g. Your name is {fullName3}.

    You can also click the items under the Form Fields at the left so that it will provide the proper field name.

    Once the client receives this e-mail, and if the customer (CONFIRM PURCHASE AGREEMENT) below clicks on the link I then get another email that he has confirmed the mail, is it possible?

    No, because once they click the link, it will go to another page that is not from JotForm. You will only get email from JotForm using the Notifications and Autoresponder.

    Hope this helps. Thank you!

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    Answered by Berjaoui on February 17, 2015 at 12:00 PM

    What does that have to do with my problem this photo. I do not understand.

     

    My problem is how can I do that I get a confirmation when the customer clicks on the link.

    What else can I use, what would you recommend? Have an idea?

    The customer should click on it, I must be notified after having clicked on the customer, possibly also its IP etc.

  • Profile Image
    JotForm Support

    Answered by Jan on February 17, 2015 at 12:22 PM

    I actually asked you if you are referring to the table that is centered. Because on the video, you pointed it out.

    How can I do that I get a confirmation when the customer clicks on the link.

    It is not possible in JotForm. You need to add a tracker or a counter on the web page so that once the customer click the link from the email, it will open the web page where the script is. You can use Google Analytics or some other tracker tool. 

    Thanks!

  • Profile Image

    Answered by Berjaoui on February 17, 2015 at 12:55 PM

    Do you have a link from any tracker tool?

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    JotForm Support

    Answered by david on February 17, 2015 at 02:10 PM

    Hi,

    Here is a link to Google Analytics:

    http://www.google.com/analytics/

    We also have a widget that will allow you to add this to your form:

    http://widgets.jotform.com/widget/google_analytics

    If you have any further questions, let us know and we will be happy to help.