How can I make sure email addresses are real to validate?

  • IWDmagazine
    Asked on February 17, 2015 at 11:15 AM

    I want to run a poll and have found people are voting for themselves with bogus email addresses such as bob227@thatmail.com. How can I validate email addresses to ensure a fair poll. Can i send an email with a link to the poll.

  • IWDmagazine
    Replied on February 17, 2015 at 12:35 PM

    As usual after searching for an age, then posting a question, I found an answer after 20 minutes. There is a nice email validator widget in the widget section that does exactly what I wanted.

  • Kiran Support Team Lead
    Replied on February 17, 2015 at 2:00 PM

    That's great to see that you found our widgets helpful to validate the email and we hope that the issue is resolved for you now. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!

  • IWDmagazine
    Replied on February 25, 2015 at 7:24 AM

    Thanks Kiran

    The box for inputting the email address and verification code isn't showing on Google Chrome or Opera. Is there a fix for this.

     

  • Jeanette JotForm Support
    Replied on February 25, 2015 at 11:01 AM

    Can you give us more details? Is the form embedded in a webpage of yours? If so, please share the link. I just checked the form in Chrome and the email validator widget shows with no problem.

    How can I make sure email addresses are real to validate? Image 1 Screenshot 20

    If the problem is still seen in Chrome or Opera while using the direct link of the form, please share the versions of the browsers.

  • IWDmagazine
    Replied on February 25, 2015 at 11:09 AM

    Thanks for you reply

    It's Embedded onto our site here. http://irishweddingdiary.ie/awards

    I had to embed it into a Iframe as it wasn't working just embedded.

  • Charlie
    Replied on February 25, 2015 at 12:27 PM

    Hi,

    Just to confirm, the iFrame embed code works in your end?

    I've opened your form in Google Chrome and tried validating my email, it seems to be working as expected.

    How can I make sure email addresses are real to validate? Image 1 Screenshot 20

     

    If you are still having problems on this please do not hesitate to contact us.

    Thank you.

  • IWDmagazine
    Replied on February 25, 2015 at 12:44 PM

    Thanks Charlie, It seems to be working in Chrome now but not in Opera, Probably not a big browser but if you had a fix it would help

  • Charlie
    Replied on February 25, 2015 at 2:08 PM

    Hi,

    I tried viewing it on Windows 7 in Opera v27, and it seems to work as expected.

    How can I make sure email addresses are real to validate? Image 1 Screenshot 20

     

    Could you try clearing your Opera browser's cache and updating it to the latest version. Also, are you getting any kind of error message? Do let us know if the problem persists in Opera after applying the solutions mentioned.

    Thank you.