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sandytAsked on February 17, 2015 at 11:35 AM
This makes absolutely NO SENSE!!
I emailed you 3 times yesterday about sporadic omissions and you had no explanation.
I just went into my email and saw I had a total of 9 new applications. I went into my spread sheet and between 15:35:55 yesterday afternoon and 10:47:07 this morning, it omitted 5 applications!!!
There has got to be something you can do to prevent this from happening!!! Every time I have to re-integrate I lose the data that I have to manually put in my spreadsheet.
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BenReplied on February 17, 2015 at 12:45 PM
I am sorry to hear that you have experienced this issue.
Can you please tell us if the integration broke completely or if only some submissions were missing from it - there is a gab in submissions?
If you can also flag the submissions that are missing it would allow our developers to check and see what had happened at that time.
Thank you.