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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form collapse will not work for some of my clients

    Asked by jhanan777 on February 17, 2015 at 12:19 PM
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    JotForm Support

    Answered by david on February 17, 2015 at 01:46 PM


    I checked your site in a few different browsers and your forms appears to be working properly in all of them:

    Is it any particular form collapse or is it not working in any particular web browser?

    As far as I can tell from my tests, all of the form collapses seem to be working in each browser I try.

    Let us know any further information you can and we will be happy to have another look.