How do I get to talk to a LIVE person?

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    Kim 
    Asked on February 17, 2015 at 12:25 PM
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    david
    Answered on February 17, 2015 at 01:52 PM

    Hi,

    Though we do not currently offer phone based support, we can help you with whatever you need either via these forums or via email at "support@jotform.com".  Just let us know what you would like assistance with and we will be happy to help.

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    guest_50333823206042
    Answered on February 17, 2015 at 02:46 PM

    How long does it generally take to get an answer? Some issues are emergent.

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    david
    Answered on February 17, 2015 at 03:48 PM

    We usually try to keep it under half an hour.  Lately with the Adobe Forms Central shutdown it has unfortunately taken us up to an hour to get to get to some questions.  Do let us know if there is anything we can assist you with.