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    Need to click on page before checkbox can be checked

    Asked by Nick Garratt on February 18, 2015 at 05:23 AM
    Also, when I go onto jotform.co/form/50392119252854 and want to check a box I need to click on the page first before I can select a box, is there any way of getting over that so that the respondent can select check boxes without having to click on the page first?
    checkbox click unable to select
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    Answered by Ben on February 18, 2015 at 10:50 AM

    I took a look at your jotform Nick and did not have any issues with it, it opened up nicely and I was able to select checkboxes by clicking on the checkbox itself first and then I have tried to reload it again and was able to click on the text next to checkbox.

    I have tried again on some other checkboxes, but each time I have tried, everything seemed to have worked.

    Can you tell us if the issue is present for a specific checkbox only or does this happens for all of them and if you do not mind letting us know which browser you are using when this happens?