Error using the form on mobile website

  • invirtuedesign
    Asked on February 18, 2015 at 12:21 PM

    I am using a form with PayPal integration. The form is here http://www.reelactorsstudio.com/#!registration/c21co. The issue that I'm having is when trying to fill out the form on a mobile device the zip code box goes missing and the person is not able to submit the document. Please help.

  • David JotForm Support
    Replied on February 18, 2015 at 2:22 PM

    Hi,

    I checked your form on a Galaxy S4 and I was able to fill out every field.  The zip code box was above the zip code label but it was available. 

    Error using the form on mobile website Image 1 Screenshot 20

    Unfortunately the template you used for your form was very specific to the contact form it was created form and may be throwing off the added fields a bit.  It is not currently possible to adjust the CSS for this template in the form builder.  Though I was able to fill out the whole form on mobile.