What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is the limit of SSL secure submissions reset each year?

    Asked by dwidenhouse1 on February 18, 2015 at 12:23 PM

    We just recently purchased the basic plan for two years. I was under the impression that the secure submission limit was per month. However, that was the number of normal submissions. Is the 1000 secure submission limit a yearly limit or an overall limit?

    Submissions Submissions reset submission limit yearly OR
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    Answered by Sean on February 18, 2015 at 02:06 PM

    Thank you for being a part of the Jotform family. I am happy to say that the submission limits for both paid and free subscriptions are reset monthly not yearly. All limits will be refreshed the 1st of every month regardless of when you initially sign up. I hope this answers your questions. Do let us know if further assistance is needed.


    Cheers!