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frabaeventsAsked on February 18, 2015 at 5:01 PM
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jonathanReplied on February 18, 2015 at 6:43 PM
Please review the guide also about -Paypal-Incomplete-Payments-FAQ
and -How-to-View-Incomplete-Payments
If a user closes the browser or didn't settle the payment after being redirected to the Payment Page, this will be logged as an Incomplete Payments. It will only be posted as a valid submission if the user completed the Payment and was able to completely process the transaction.
Let us know if you need more assistance.
Thanks.