Why are payments showing incomplete

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    frabaevents
    Asked on February 18, 2015 at 05:01 PM
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    jonathan
    Answered on February 18, 2015 at 06:43 PM

    Please review the guide also about -Paypal-Incomplete-Payments-FAQ

    and -How-to-View-Incomplete-Payments

    If a user closes the browser or didn't settle the payment after being redirected to the Payment Page, this will be logged as an Incomplete Payments. It will only be posted as a valid submission if the user completed the Payment and was able to completely process the transaction.

    Let us know if you need more assistance.

    Thanks.