- frabaeventsAsked on February 18, 2015 at 05:01 PM
- JotForm SupportjonathanAnswered on February 18, 2015 at 06:43 PM
Please review the guide also about -Paypal-Incomplete-Payments-FAQ
If a user closes the browser or didn't settle the payment after being redirected to the Payment Page, this will be logged as an Incomplete Payments. It will only be posted as a valid submission if the user completed the Payment and was able to completely process the transaction.
Let us know if you need more assistance.