Why are payments showing incomplete

  • frabaevents
    Asked on February 18, 2015 at 5:01 PM
  • jonathan
    Replied on February 18, 2015 at 6:43 PM

    Please review the guide also about -Paypal-Incomplete-Payments-FAQ

    and -How-to-View-Incomplete-Payments

    If a user closes the browser or didn't settle the payment after being redirected to the Payment Page, this will be logged as an Incomplete Payments. It will only be posted as a valid submission if the user completed the Payment and was able to completely process the transaction.

    Let us know if you need more assistance.

    Thanks.