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People using our forms are having issues with loading and receiving time out messagingAsked by phippen on February 19, 2015 at 11:00 AM
We have people trying to use the form on Firefox, Chrome, IE and all are having issues getting to the form with either time outs or taking ages. We've been having a great deal of problems today, and some earlier in the week.
Is this something that's a problem your end or is it likely to be the user?
I am having similar issues and raised this in the forum over a couple of hours ago and still have no reply at all from JotForm.....
This would imply that the issues are not form or user-based
Our apologies! There was a short time temporary load problem, but our backend team have just made a fixed to it. Kindly check again the form and let us know if the problem persists.
Thank you for reporting!
Has this backend issue come up again? It has happened with 4 of our users over the last 2 weeks.
I've checked your forms and I'm able to load all the forms, this could be a temporary issue.
Please, try again and let us know if the issue is still there, we will be glad to help you.