- phippenAsked on February 19, 2015 at 11:00 AM
We have people trying to use the form on Firefox, Chrome, IE and all are having issues getting to the form with either time outs or taking ages. We've been having a great deal of problems today, and some earlier in the week.
Is this something that's a problem your end or is it likely to be the user?
- Larysa2302Answered on February 19, 2015 at 11:47 AM
I am having similar issues and raised this in the forum over a couple of hours ago and still have no reply at all from JotForm.....
This would imply that the issues are not form or user-based
- JotForm SupportWelvinAnswered on February 19, 2015 at 01:21 PM
Our apologies! There was a short time temporary load problem, but our backend team have just made a fixed to it. Kindly check again the form and let us know if the problem persists.
Thank you for reporting!
- leatoughAnswered on November 04, 2015 at 04:32 PM
Has this backend issue come up again? It has happened with 4 of our users over the last 2 weeks.
- JotForm SupportKevin_GAnswered on November 04, 2015 at 09:29 PM
I've checked your forms and I'm able to load all the forms, this could be a temporary issue.
Please, try again and let us know if the issue is still there, we will be glad to help you.