What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you “turn off” having the form submission information stored in our jotform account?Asked by Tawnya on February 19, 2015 at 01:27 PM
It looks like we can have form submissions emailed to us instead of logging in to get the information. I wonder if we can “turn off” having the submission info stored in your jotform account;, since this would lessen any security risks.
JotForm Support Manager
There is no way to make system to bypass our servers.
Just some recommendations to have in mind:
1. Make sure you have configured the email alerts the right way, otherwise, you might end up having no backup in our servers and no emails on your end.
Here is a guide to know How to setup email alerts to prevent email bouncing related issues
2. Integrate the form with 3rd party storage services such as Dropbox and/or Google drive as your backup.
We are here to keep assisting you, just let us know.