I just upgraded to premium but my account isn't showing it

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    nplescher
    Asked on October 20, 2011 at 06:16 PM

    I just upgraded to premium but my account isn't reflecting it:

     

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    Subscription Details

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    Date of sign up:  Oct 20, 2011

    Subscription Name:  JotForm professional monthly

    Subscription Number:  S-68504009H8991043P

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    Mike_T
    Answered on October 20, 2011 at 06:25 PM

    Thank you for contacting us.

    As far as I can see your account is already marked as a PROFESSIONAL one. Could you please clear cache and cookies in your browser, and then re-login into your account to see if that makes any difference for you?

    Please feel free to contact us if you need any further assistance. We will be happy to help you.