Existing coupon code no longer visible on PayPal Pro Payment Wizard:Coupons page, but still active

  • mwmsd
    Asked on February 19, 2015 at 5:16 PM

    When I go to edit my form's existing coupon, it does not show up on the coupon screen. It is still functioning in the live form but if I needed to edit it, I don't see how I can do that.

    Jotform Thread 519327 Screenshot
    Page URL: http://form.jotformpro.com/form/50496523617964
  • Ben
    Replied on February 19, 2015 at 6:18 PM

    Thank you for reporting this.

    I do see the same issue that you have reported.

    I did however try to clone the jotform and was able to see coupon code "BPA33" in it, and was able to add more to it.

    Can you please try cloning this clone of your jotform to your account to see if you are still experiencing any issues with this?

    This is the jotform: http://form.jotformpro.com/form/50496583390968

    You can clone it to your account by following these steps: How to Clone an Existing Form from a URL

    Do let us know how it goes.