How can I recover submissions that were made while my jotform was not working?

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    nabila 
    Asked on February 19, 2015 at 06:32 PM
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    Ben
    Answered on February 19, 2015 at 06:58 PM

    Can you please give us a bit more details?

    How do you mean failed submissions?

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    nabila 
    Answered on February 19, 2015 at 07:16 PM

    my submission form did not work for a while, how do i recover the attempted submissions done before fixing the problem 

     

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    Ben
    Answered on February 19, 2015 at 07:26 PM

    Unfortunately Nabila, that would not be possible.

    If your jotform was disabled for some reason it would be showing such message instead of any field, so no one would be able to submit anything to your jotform.

    You would need to request your users to come again to it to submit the jotform in order to get their submissions.