What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I recover submissions that were made while my jotform was not working?

    Asked by nabila  on February 19, 2015 at 06:32 PM
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    Answered by Ben on February 19, 2015 at 06:58 PM

    Can you please give us a bit more details?

    How do you mean failed submissions?

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    Answered by nabila  on February 19, 2015 at 07:16 PM

    my submission form did not work for a while, how do i recover the attempted submissions done before fixing the problem 


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    Answered by Ben on February 19, 2015 at 07:26 PM

    Unfortunately Nabila, that would not be possible.

    If your jotform was disabled for some reason it would be showing such message instead of any field, so no one would be able to submit anything to your jotform.

    You would need to request your users to come again to it to submit the jotform in order to get their submissions.