What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm receiving email alerts to my email, but not the submission text itself. How do I do that?

    Asked by rootdyanmic on October 21, 2011 at 12:33 AM
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    JotForm Support

    Answered by mliz on October 21, 2011 at 12:53 AM

    The body of the email notification lacks the email variables which is why the submission text is not included in the email. You should probably reset the email alert to fix this issue:

    1. Open your form on the Form Builder
    2. Click on "Setup and Embed" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard


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    Answered by rootdyanmic on October 21, 2011 at 02:38 AM

    Thank You!