What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to remove the service JotForm

    Asked by Daniel Frontado on February 20, 2015 at 10:52 AM

    Dear Jotform..


    Please I need to remove the service JotForm as not'll use more.... We do not have the money to support their service.


    Thank you.



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    JotForm Support

    Answered by david on February 20, 2015 at 12:50 PM


    I was unable to find an active subscription associated with your account.  You should not currently be charged for any services.  If you are, please let us know the last payment confirmation number and we will be happy to help you cancel.