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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Looking for invoice

    Asked by Pam  on February 20, 2015 at 11:52 AM

    I am following up on a purchase order that we have to Plimus, Inc. for a JotForm Bi-Yearly Economy Subscription.  I was told by Plimus today that I need to contact JotForm for the actual invoice. 

    Our purchase order # is: P0031190

    JotForm Login Name is: AdmissionsNCCC

    The order# that Plimus gave me is: 73039278

     

    Is this something that you are able to help me with?

     

    Thank you

     

    JotForm name purchase yearly
  • Profile Image
    JotForm Support

    Answered by david on February 20, 2015 at 01:42 PM

    Hi,

    To view your invoice, please follow this guide:

    1. Click on the icon found on the upper right part of the screen on most of the JotForm pages.

    2. Click Account

    3. Select Billing

    4. Click Invoices

    You can then click View to view your invoices.

    You can also recover your Plimus log in details and get your invoice from there:

     1. First of all, you would need to find your Plimus username in the email that was sent to you when you first paid for your subscription (Plimus is our Payment Gateway)

    ==> If you are not able to retrieve your Plimus username from your email inbox, follow these steps , before to continue to step 2

    (otherwise skip them and go to Step 2 directly)

    a. Go to the your account settings,

     

    b. then click the Cancel button

    c.  Copy your Plimus' username (it's only numbers) and if you have forgotten your password,  click the Forgot Password link

    After clicking on that, type  your email address and your Plimus username  , expect a message into your inbox and retrieve your Plimus password.

    ==> NOW CONTINUE ON STEP 2

    2 . Login to Plimus via this page: https://secure.plimus.com/jsp/account_login.jsp