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Unable to edit submissionAsked by absyoussef on February 20, 2015 at 03:53 PM
When I edit a submission and click the submit button it takes long time to process. I end up closing submission. Not sure what to do next. Please help
Thank you for contacting us.
The editing seems to be fine in Google Chrome browser, but I was able to reproduce the issue in Internet Explorer and Firefox.
It might be related to the Smooth Signature widget on form since there is an error in browser console.
I have sent a bug report ticket to our Next Level Support. If possible, please use Google Chrome to edit your form submissions for now.
On behalf of Mike, you are welcome. This issue was already escalated to our developers. We will notify you once an update is available.
Thank you for your patience.
Please check your submissions page - let us know if you are still experiencing the delay.
You should be able to load and edit submissions without incident.