How can I prevent my email notifications from being marked as SPAM?

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    Maite
    Asked on February 21, 2015 at 10:48 AM

    Hi!, i have a problem: I'm using Adobe Muse and i've embeded a JotForm in my site. The thing is that the incoming mails i receive in my notification account goes directly to the spam folder. I don't know how to avoid this.
    Can this be related with de php configuration of my host provider or i can solve this problem here in jotform?
    Thanks.

  • Profile Image
    raul
    Answered on February 21, 2015 at 01:43 PM

    You can add our domain (jotform.com) to the whitelist of your gmail account.
    Here you can see how to do this: http://email.about.com/od/gmailtips/qt/et_whitelist.htm

    Hope this helps.

    Let us know if the issue persists.
    Thanks.