What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Empty my storage

    Asked by ThatDay on February 21, 2015 at 09:24 PM
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    JotForm Support

    Answered by Welvin on February 22, 2015 at 05:16 AM


    You will have to access your form submissions page and delete submissions with file upload in it. 


    Please make sure to keep a backup of your form submissions. Otherwise, there's no way you can retrieve it anymore.

    Furthermore, I saw that you have upgraded your account which gives you a 10GB of File Storage. You should be all set now. You're too far on reaching your account limits.

    Thank you!