- Atelier_van_DykeAsked on October 21, 2011 at 11:00 AM
If I type an incorrect captcha-code into the field (or nothing too), the captcha-code appears in a new window of my browser.
And there's the problem: Suddenly the captcha code is in english instead of my favorite language!
Is ist possible to change the language of the captcha code, if it is required?
And can I open this in the same window as my homepage?
My customized Thank You-page also gets opened in an new window. I would like to open it in the same window as my contact form.
How can I solve this problem?
Thank you for helping.
- JotForm SupportNeilVicenteAnswered on October 21, 2011 at 12:23 PM
I tried multiple times but I failed to recreate your problem. Indeed, the form redirects to a captcha page when the captcha key entered is wrong. That behavior nor the captcha language cannot be changed. However, the captcha page should not open in a new tab or window.
That issue is probably due to your browser. Kindly check your browser settings to disable opening the captcha and thank you pages in a new tab/window.
If you need further help on this topic, please do let us know. Thank you!
- Atelier_van_DykeAnswered on October 21, 2011 at 12:58 PM
thank you very much for your answer.
I think I solved the problem: That only happens, if I take the FULL SOURCE CODE for pasting in my site.
I tried another CODE FOR IFRAMES and now it works :)
- steveolsongroupAnswered on June 13, 2013 at 01:57 AM
Do you know what code to remove to prevent this? I am having the same issue.
- JotForm SupportWelvinAnswered on June 13, 2013 at 02:35 AM
Good day! Please create a separate thread with your question. We keep it this way for some purpose.