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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Captcha Code and Thank You- Pages opened in a new tab....

    Asked by Atelier_van_Dyke on October 21, 2011 at 11:00 AM


    If I type an incorrect captcha-code into the field (or nothing too), the captcha-code appears in a new window of my browser.

    And there's the problem: Suddenly the captcha code is in english instead of my favorite language!


    Is ist possible to change the language of the captcha code, if it is required?

    And can I open this in the same window as my homepage?


    My customized Thank You-page also gets opened in an new window. I would like to open it in the same window as my contact form.

    How can I solve this problem?


    Thank you for helping.

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    JotForm Support

    Answered by NeilVicente on October 21, 2011 at 12:23 PM


    I tried multiple times but I failed to recreate your problem. Indeed, the form redirects to a captcha page when the captcha key entered is wrong. That behavior nor the captcha language cannot be changed. However, the captcha page should not open in a new tab or window. 

    That issue is probably due to your browser. Kindly check your browser settings to disable opening the captcha and thank you pages in a new tab/window.

    If you need further help on this topic, please do let us know. Thank you!

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    Answered by Atelier_van_Dyke on October 21, 2011 at 12:58 PM



    thank you very much for your answer.


    I think I solved the problem: That only happens, if I take the FULL SOURCE CODE for pasting in my site.


    I tried another CODE FOR IFRAMES and now it works :)


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    Answered by steveolsongroup on June 13, 2013 at 01:57 AM

    Do you know what code to remove to prevent this? I am having the same issue. 

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    JotForm Support

    Answered by Welvin on June 13, 2013 at 02:35 AM


    Good day! Please create a separate thread with your question. We keep it this way for some purpose. 

    Thanks :)