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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Captcha Code and Thank You- Pages opened in a new tab....

    Asked by Atelier_van_Dyke on October 21, 2011 at 11:00 AM

    Hello,

    If I type an incorrect captcha-code into the field (or nothing too), the captcha-code appears in a new window of my browser.

    And there's the problem: Suddenly the captcha code is in english instead of my favorite language!

     

    Is ist possible to change the language of the captcha code, if it is required?

    And can I open this in the same window as my homepage?

    ------------------------------------------

    My customized Thank You-page also gets opened in an new window. I would like to open it in the same window as my contact form.

    How can I solve this problem?

     

    Thank you for helping.

    Screenshot
    contact form problem new window
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    JotForm Support

    Answered by NeilVicente on October 21, 2011 at 12:23 PM

    Atelier,

    I tried multiple times but I failed to recreate your problem. Indeed, the form redirects to a captcha page when the captcha key entered is wrong. That behavior nor the captcha language cannot be changed. However, the captcha page should not open in a new tab or window. 

    That issue is probably due to your browser. Kindly check your browser settings to disable opening the captcha and thank you pages in a new tab/window.

    If you need further help on this topic, please do let us know. Thank you!

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    Answered by Atelier_van_Dyke on October 21, 2011 at 12:58 PM

    Hallo,

     

    thank you very much for your answer.

     

    I think I solved the problem: That only happens, if I take the FULL SOURCE CODE for pasting in my site.

     

    I tried another CODE FOR IFRAMES and now it works :)

     

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    Answered by steveolsongroup on June 13, 2013 at 01:57 AM

    Do you know what code to remove to prevent this? I am having the same issue. 

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    JotForm Support

    Answered by Welvin on June 13, 2013 at 02:35 AM

    @steveolsongroup,

    Good day! Please create a separate thread with your question. We keep it this way for some purpose. 

    Thanks :)