What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Four of my fields are requesting valid email address but they are not suppose to

    Asked by SaraDena on February 22, 2015 at 03:11 AM

    Hi,

    Four of the fields in the middle of my form "Mechina 5776" insist on a valid email address even though those fields do not ask for email addresses.

    Can you fix this bug?

    Thanks,

    Sara

     

    Page URL:
    http://form.jotform.me/form/50001387061442

    email thanks valid email address valid email
  • Profile Image

    Answered by Sean on February 22, 2015 at 07:44 AM

    Sorry to say but I was not able to replicate the issue with your form. I did 2 test submissions base on the question asked and it went through just fine. Can you say which field it is that you are experiencing this issue with? Also, it might be possible that a mistake was made when dragging a field to the form or possibly when duplicating a field (email) that was already on the form and the label was changed to, for example, "Father's occupation". We will await your response so that we can do further checks.


    Cheers!