What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I send additional information to the subscribers via email using jotform system?

    Asked by daftarharmoni on February 23, 2015 at 01:08 AM

    What I meant is that, from JotForm, I created an event registration form requesting their personal info such as names, phones, emails, etc. As they submit their form, they will receive an automated email from the system (this one I know how to do).

     

    But after sometime, changes happen to the events and participants need to get information of the changes, can I use jotform to send multiple emails at once to my participants? How do I do it?

     

    I know how to manually email my participants if they are around 1-100 people. Just by using normal email but what if I have around 3000 participants, does JotForm provides the mechanism to do that?

    JotForm email system information
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    JotForm Support

    Answered by Kiran on February 23, 2015 at 08:28 AM

    I understand that you want to notify the users that are already filled your form with the changes to the events. If so, we have an app Email Newsletters that helps you to send emails to people who have already filled your form. Using this app is simple and easy to use. Please follow the steps below :

    1. Login into your JotForm account

    2. Open http://email.jotform.io/

    3. Connect to your JotForm account with the app

    4. Authorize the app to your JotForm account 

    5. Select the form or choose new form to continue

    6. Select the email field from the form selected

    7. Fill in your email information to be sent to your users

    8. Setup your SMTP settings. This is required since we don't have a way to monitor spam and abuse, this app does not send the emails itself. You will need to enter your own SMTP details to process emails. If you don't have an SMTP account, you can get a free SMTP account that can send 12,000 emails from Mandrill.

    9. Send a Test email to verify your SMTP settings are correct

    10. Process your emails.

    Hope this information helps. Please let us know if you need any further assistance. We will be happy to help.

    Thank you!

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    Answered by daftarharmoni on February 24, 2015 at 12:06 PM

    Thank you. It really helps. I'm trying it out now.