Aproblem in the submission details

  • abeerarafa2812
    Asked on June 2, 2023 at 12:13 AM

    please check that

    I added a new item to my forms but the submission don't include that item and confused it with another item what will I do?

    Whereas it is included in the survey items and I tried it myself.

    It is there in the submissions


  • Christy JotForm Support
    Replied on June 2, 2023 at 3:54 AM

    Hi Abeer,

    Thank you for reaching out to Jotform Support. I checked the duplicate ticket you created and I believe that you are referring to this form. Unfortunately, I quite did not understand your concern. Looking at the tables, the Teacher's Nationality at the end of the table column shows some empty fields.

    Aproblem in the submission details Image 1 Screenshot 20

    Can you explain what you mean by the answers being switched?

    Once we have a better idea of what's happening, we’ll have a better idea of what’s going on and how to help.