What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not positioned center in Wordpress website

    Asked by juanmarcos on February 23, 2015 at 10:25 AM

    Hi there,

    My form shows pulled to the right, I 'm even using a "mobile" theme with out any help, is there any idea

    Page URL:
    http://ideasandhardware.com/victory/

    Mobile right
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    JotForm Support

    Answered by Charlie on February 23, 2015 at 11:16 AM

    Hi,

    I see that you build your website using Wordpress. Have you tried embedding the form using this plugin http://apps.jotform.com/app/form_generator_for_wordpress? Please try re-embedding using this plugin and let us know if it works.

    We'll wait for your response.

    Thank you.

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    Answered by juanmarcos on February 23, 2015 at 12:06 PM

    Thanks for your help.... unfortunately it didnt work....

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    JotForm Support

    Answered by Charlie on February 23, 2015 at 12:35 PM

    Hi,

    May I know which form you are embedding to your website? The link you shared shows this one:

     

    I can't seem to find that form in your account, is this the one: http://www.jotform.us/form/41894516947166? If this is the one, may I know which part of your website can it be found? We'll wait for your response.

    Thank you.

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    Answered by juanmarcos on February 23, 2015 at 12:45 PM

    My bad.... in that form you need to be register in order to fill it out.... Ok try this one http://ideasandhardware.com/sample-survey/ here you dont need to be register.... and it not center aswell. Ty

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    JotForm Support

    Answered by Charlie on February 23, 2015 at 12:56 PM

    Hi,

    Thanks for the information. Here's what I'm seeing in your website:

     

    If you would like it to be mobile responsive, you can follow this guide that we have: http://www.jotform.com/help/311-How-to-make-forms-Mobile-Responsive. In the guideline, I would prefer that you only enable the one inside the Form Designer, the setting under Preferences would be better left as default. Please try it and see if it makes any change.

    Thank you.

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    Answered by juanmarcos on February 23, 2015 at 01:02 PM

    I just did it and now is WORST....  the form extends like CRAZY..... you can check in your mobile.... 

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    JotForm Support

    Answered by Charlie on February 23, 2015 at 01:31 PM

    That's odd. Could you try viewing the form's direct link to a mobile device to see if it works. I've checked the website on Android and it works fine, but in an iPhone it shows a regular size and it does stretched.

    Could you try using this different embed code formats:

    Shortcode using the Wordpress plugin for JotForm:

    [jotform id="50324083606953"]

    Make sure to change the ID by your own form's URL ID number.

    You can also use the iFrame embed code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if it helps.

    Thank you.

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    Answered by juanmarcos on February 23, 2015 at 01:47 PM

    It's weird but none of the options are working..... on my iPhone.....

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    JotForm Support

    Answered by Charlie on February 23, 2015 at 02:00 PM

    It seems to work correctly when viewing it on the direct link of the form:

     

    But in Wordpress it doesn't show up correctly. There might be some code conflicts. Are you using a mobile theme for the whole website? Are you using more than one JotForm plugins? I would recommend that you try embedding it on a separate Wordpress page and see if it works correctly there, or you can try disabling your plugins and see if which one is the culprit.

    We'll wait for your response.

    Thank you.