What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Validity of the subscription

    Asked by larosemagique on February 23, 2015 at 12:23 PM

    Please tell me i had subscribe a premium on february , the 7th , is my subscription valid until march the 7th ?

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    JotForm Support

    Answered by Welvin on February 23, 2015 at 01:14 PM


    Yes, that is correct and the subscription will also be automatically renewed. If you don't want to renew the subscription, you can cancel it before the March 7th. You can cancel it in your Paypal account dashboard:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    Thank you and let us know if you have any further questions.