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    Is the payment per calendar month?

    Asked by pxpworld on October 22, 2011 at 08:27 AM

    If I upgrade today (22nd) does this mean I have 1000 submissions until the end of October only?




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    JotForm Support

    Answered by mliz on October 22, 2011 at 09:13 AM

    That is right, the quota limit on the submissions resets every first day of the succeeding month. If you upgrade today the 1000 quota will be until October 31, the period covered of your payment is until November 22. This means that by the first day of November the submission limits will be refreshed and you have another 1000 submissions for the said month.

    If you cancel for example on the 15th of November then your account will be scheduled to downgrade to a free account on  the 22nd of November. Please note though that your billing period will be on the 22nd of every month.

    Let us know if you have clarifications.

    Have a great day!