What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I redirect to a custom page after submit?

    Asked by genuino87 on February 24, 2015 at 06:36 AM

    In my cropti form, I am redirecting to http://cropti.com/contacto_completado.html/, but system is redirecting me to http://cropti.comcontacto_completado.html/, so browser shows a 404 error. How can I set the slash "/" correctly?



  • Profile Image
    JotForm Support

    Answered by Welvin on February 24, 2015 at 09:06 AM


    The page doesn't exist: http://cropti.com/contacto_completado.html. Kindly correct so it does not show an error.

    You can redirect users to another page after submitting the form by following this guide: http://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page. I guess you have already figured this out.

    Thank you!

  • Profile Image

    Answered by genuino87 on February 24, 2015 at 09:40 AM

    Hi, I think it was some problem with routing, now the page is working but I am still not able to redirect to it. It still avoids slash. 

  • Profile Image
    JotForm Support

    Answered by Welvin on February 24, 2015 at 10:46 AM

    I've fixed it for you. You have it as:


    Whereas the correct one is:


    You have "double slash" after .com.

    Thank you!