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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditions stopped working

    Asked by VCE on February 24, 2015 at 09:28 AM

    Is there an issue with conditions?

    I was working with a form this morning and all my conditions seemed to work. Now they have stopped.

    stopped working
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 24, 2015 at 11:31 AM

    So your conditions have suddenly stopped working?

    I checked your account but you have several jotforms. Could you please provide us with a link to an example jotform(s) on your account that you are having this issue with and an explanation of what its going wrong with the conditions on it?

    As far as I know there aren't any issues with this that I know of from our end as of right now.

    Also, are you using the direct form links? Or are they embedded on a website? If it is a website please provide us with the link so that we can investigate that as well.