What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Large volume of submissions causing slow down

    Asked by sandyt on February 24, 2015 at 12:02 PM

    I am assuming your system is in overload as I am getting emails from my schools telling me that their students can't submit their application due to high volumn?!?!?!

    I assume you are working on a solution.  This is going to be the norm for the next 2-4 weeks.



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    JotForm Support

    Answered by david on February 24, 2015 at 01:19 PM


    You should be able to receive quite a large amount of submissions all at one time.  I checked your account and the volume of submissions should not be enough to have any impact.  All of your forms loaded quite quickly on my end and do not seem to be experiencing any slowdown.  There may be some lag from one of our hosting providers, though when I checked their status they are not currently reporting anything.

    If this continues, let us know and we will be happy to take a closer look.  The volume you are receiving should not be a problem.