Large volume of submissions causing slow down

  • sandyt
    Asked on February 24, 2015 at 12:02 PM

    I am assuming your system is in overload as I am getting emails from my schools telling me that their students can't submit their application due to high volumn?!?!?!

    I assume you are working on a solution.  This is going to be the norm for the next 2-4 weeks.

     

     

  • David JotForm Support
    Replied on February 24, 2015 at 1:19 PM

    Hi,

    You should be able to receive quite a large amount of submissions all at one time.  I checked your account and the volume of submissions should not be enough to have any impact.  All of your forms loaded quite quickly on my end and do not seem to be experiencing any slowdown.  There may be some lag from one of our hosting providers, though when I checked their status they are not currently reporting anything.

    If this continues, let us know and we will be happy to take a closer look.  The volume you are receiving should not be a problem.