I'm not receiving email notifications

  • angeluko1
    Asked on February 24, 2015 at 4:02 PM

    I have two forms in two different sites and although i set up different e-mails i receive submissions only in one mailbox. I tried everything but i can not receive both. Do i have to create a second account?

  • mooresvillefire
    Replied on February 24, 2015 at 4:09 PM

    I think the issue is system wide, I am not receiving email on my forms now either.
  • raul
    Replied on February 24, 2015 at 5:31 PM

    @angeluko1

    I assume that you're referring to this form: http://www.jotformeu.com/form/50375231033342 I've checked the configured email address in the notifier and it had the .com part added twice. So, I went ahead and fixed that for you.

    Please try again and let us know if the issue persists.
    Thanks.

    @mooresvillefire

    I've moved your inquiry to a separate thread to address it properly.
    You can find it here: http://www.jotform.com/answers/522025