How do I delete a theme that continues to show up?

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    kebennett2002
    Asked on February 24, 2015 at 08:12 PM

    I used a theme from your theme categories and then decided to create my own.  I tried to delete the previous theme and upload the one I want but previous theme continues to show.  its weird because when I preview the form the correct one shows in the preview window while the other still exist.

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    ashwin_d
    Answered on February 25, 2015 at 12:17 AM

    Hello kebennett2002,

    I'm sorry for the trouble caused to you.

    Upon checking your form, I found that it displays two different back ground image. When the form is loaded in the editor, it displays a different background but in preview it shows a different background image. Please check the screenshots below:

    Editor:

    Preview:

     

    Please confirm which one is the correct one and you want to retain. Can you please take a look at the following cloned form and see if this is what is the correct one:  http://form.jotformpro.com/form/50550727960962? If yes, please clone this form in your account. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Thank you!