What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my PayPal options not showing up on my form?

    Asked by IBCS_Arrows on February 25, 2015 at 10:28 AM

    I have placed the PayPal widget in my form with several different registration options for a registration that I am working on, but for some reason, I cannot get it to show up in my preview. Am I doing something wrong?

    Thanks,

    Jason

    Page URL:
    http://www.jotformpro.com/form/50267121878963

    preview different thanks PayPal widget
  • Profile Image

    Answered by Sean on February 25, 2015 at 12:06 PM

    You have a Show/Hide condition attached to your PayPal payment tool. 



    NB. Conditions listed in red should be removed since those fields no longer exist. This can affect the loading time of your form.

    If the condition for your Paypal tool is not met then, the PayPal options will not be displayed on your form. If you wish to have the options in your PayPal tool displayed at all times you should consider removing this condition and it should work just fine.




    Thank you