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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to acess the form

    Asked by rjmashburn on February 25, 2015 at 10:57 AM

    link is form.jotform.com/11365935177

    it has always worked. Today I edited the form by changing one of the drop down lists 

    and now I get a 404 error.

    Page URL:
    form.jotform.com/11365935177

    does not work work drop down lists unable to access form not showing
  • Profile Image
    JotForm Support

    Answered by Jan on February 25, 2015 at 12:17 PM

    Hi,

    I was able to access your form using Chrome, Firefox and Internet Explorer. Please try these steps:

    1. Log out from JotForm.

    2. Clear your browsers cache.

    3. Close and re-open the browser.

    4. Log back in to JotForm.

    5. Try accessing the form again. (http://www.jotform.com/form/11365935177)

    I cleared your forms cache as well. Hope this works. Let us know if you need any help.

    Thanks!