What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent...Help... How can I Change Username please

    Asked by genesisdogrescue on February 25, 2015 at 01:36 PM

    Hello I was wondering how I could change the username?
    I would like to change it to Freedom Dog Rescue instead of Genesis Dog Rescue

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    JotForm Support

    Answered by david on February 25, 2015 at 05:29 PM


    We can definitely change your username for you, unfortunately freedomdogrescure is already taken.  Just let us know a few other options in the order you would like them and we will be happy to make the change if it is available.

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    Answered by Brigitte on February 25, 2015 at 05:36 PM

    Yes that was me accidentally setting up a second account.

    can we change the user name to freedomdogrescueottawa?

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    JotForm Support

    Answered by david on February 25, 2015 at 06:38 PM

    "freedomdogrescueottawa" was available so I went ahead and made the change.  Your username is now "freedomdogrescueottawa".  Let us know if there is anything else we can help you with and we will be happy to do so.