What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will I get my submissions when my account is enabled?

    Asked by Adeline Estrada  on February 26, 2015 at 12:41 PM

    My account was recently disabled I believe until March 1st. My question is if someone were to fill out a form from now until March 1st will they come in once my account is enabled again?



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    Answered by Sean on February 26, 2015 at 02:44 PM

    When your account is disabled, your users will not be able to fill out your forms because they will be disabled as well. They will be presented with the message below if they attempt to view your form.

    All submissions made before your form was being disabled will be accessible to you. I hope this answers your question. Please advise if otherwise.

    Thank you.