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Jotform is not importing the attached documents in my forms that were imported from FormcentralAsked by ProGRANT on February 26, 2015 at 02:23 PM
Jotform is not importing the attached documents in my forms. How can i get these to also be imported?
This is a re-post of a comment on How to Migrate Form Data from Adobe FormsCentral to JotForm
Thank you for contacting us.
You can view the submission data and the uploaded attachments/documents on your imported forms in your My Forms View Submissions page.
I just checked the submission of your jotform http://www.jotformpro.com/form/50563896228970 and I can see that there were attached documents to it already.
Hope this help. Please let us know if you need further assistance.
Yes, there are some uploaded attachments, but only from users that have continued to fill out the form when I embedded the code from jotform. The first 190 entries do not have the attachments, and those are the responses I imported from formscentral.
Do you have any suggestions as to how I can get those?
Sorry but our manual import submissions tool does not support any files other than CSV/Excel. In other words it will only import the text string from the CSV data.
However, there was already a ticket raised to our developers about your concern regarding on the files from your form central account that was not carried over to your Jotform. You can find it here: http://www.jotform.com/answers/523182