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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why does my disabled form not display the expected message?

    Asked by Larry Holland  on February 26, 2015 at 03:06 PM

    I have generated three forms, none of which act as expected when disabled.  Instead of the message I have set up, I get an error.  The link works fine if form is enabled.  See screen shot below

    Screenshot
    disabled form message enabled
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    JotForm Support

    Answered by jonathan on February 26, 2015 at 05:02 PM

    I checked your jotform https://secure.jotformpro.com/form/50517086315957 and I can see the disabled message properly.

     

    base on your screenshot, I am not sure why it was the MS Word application the one trying to open the form? and not the browser instead..

    Can you please try this link instead https://secure.jotformpro.com/form/50517086315957

    Let us know if issue persist.

    Thanks.