Multipage form shows no fields and users are unable to continue

  • athanaca
    Asked on February 26, 2015 at 3:22 PM

    My form will not advance past a certain spot.  I've attached the form, it's a bit sluggish but if someone could check it out for me, I'd be forever grateful!  

  • raul
    Replied on February 26, 2015 at 5:22 PM

    I've checked your form and I see that you've 132 conditions in it which is a big number.

    Multipage form shows no fields and users are unable to continue Image 1 Screenshot 40

    When you say that your form is not advancing, I presume that you're referring to this:

    Multipage form shows no fields and users are unable to continue Image 2 Screenshot 51

    This is happening because in your show/hide conditions you're also including the page break

    Multipage form shows no fields and users are unable to continue Image 3 Screenshot 62

    Which means that if the condition is not met, there would be no may to pass to the next page.
    So, I suggest you to remove the page break from those conditions and also try to reduce the number of conditions in the form since 132 conditions would definitely have an impact on the overall performance.

    If you need further assistance, please let us know.
    Thank you.

  • cahsid
    Replied on March 2, 2015 at 1:58 PM

    Thank you much!