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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account had been suspended

    Asked by Otomobiltavsiyesi.com  on February 26, 2015 at 04:02 PM

    Despite doing nothing wrong, when I tried to log in today I was informed that my account had been suspended due to violation of the terms of service.  I see no way in which I violated these terms. Please help!

    My username is otomobiltavsiyesi

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    Answered by Otomobiltavsiyesi.com  on February 26, 2015 at 04:20 PM

    This is URGENT! please help me

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    Answered by raul on February 26, 2015 at 05:58 PM

    Please accept our apologies for this inconvenience.

    I've checked your account and this form: http://www.jotformeu.com/form/50556335190352 was incorrectly auto suspended because it was created in a foreign language. So I went ahead and reactivated your account.

    To prevent this from happening again, I suggest you to create your form and then translate it into another language. You can read more about this here: http://www.jotform.com/answers/447134#447248

    Let us know if we can be of further assistance.