Empty submission fields

  • akaywebdesign
    Asked on February 26, 2015 at 7:07 PM

    We have received 2 empty submissions.  This is concerning because we are using a facebook ad campaign with website conversions as the objective.  

    We have 33 submissions with 2 empty submissions.  Please advise.

  • David JotForm Support Manager
    Replied on February 26, 2015 at 9:08 PM

    I see the email field of the jotform is not required:

    Empty submission fields Image 1 Screenshot 30

    Please go to the edit mode of your jotform, and do a right click on the field, you will see the Required button:

    Empty submission fields Image 2 Screenshot 41

    In this way, you can avoid empty submissions. If you need anything else, please open a new thread, we will be glad to assist you.