What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Empty submission fields

    Asked by akaywebdesign on February 26, 2015 at 07:07 PM

    We have received 2 empty submissions.  This is concerning because we are using a facebook ad campaign with website conversions as the objective.  

    We have 33 submissions with 2 empty submissions.  Please advise.

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    JotForm Support

    Answered by BDAVID on February 26, 2015 at 09:08 PM

    I see the email field of the jotform is not required:

    Please go to the edit mode of your jotform, and do a right click on the field, you will see the Required button:

    In this way, you can avoid empty submissions. If you need anything else, please open a new thread, we will be glad to assist you.