What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Previously entered data remains on form even after refresh?

    Asked by whittaro on February 26, 2015 at 10:57 PM
    When I select the first option [LVLPWA First Time Camper] on the second page, and fill out a response to the question How didyou hear about the LVLPWA camp out, the text remains regardless of how many times I refresh the page, change and/or resave the form in JotForm.
    auto fill remains
  • Profile Image
    JotForm Support

    Answered by jonathan on February 26, 2015 at 11:59 PM

    The most common reason why the session data will remain on the form is when the Autofill feature is Enabled on the form.

    user guide: -How-to-Enable-Auto-Fill-Feature

    I can see it was enabled on your jotform http://www.jotform.us/form/50215528328149

     

    you can disable this feature if you do not need the session autofill data to happen on the form.

    Hope this help. Let us know if there is more we can assist you with.

    Thanks.

  • Profile Image

    Answered by whittaro on February 27, 2015 at 07:57 AM

    Thank you! That resolved the issue. At least I know what is happening now.

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 27, 2015 at 10:26 AM

    @whittaro 

    On behalf of my colleague Jonathan, you're welcome.

    Feel free to contact us should you have any other questions.

    Regards!