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extendedstayshotelAsked on February 27, 2015 at 5:22 AM
Hi Jotform
This is my third support email about the same issue - not hear anything back from you.
Please can you advise - The below website form is not forwarding emails even though jotform is enabled and receiving them.
Regards,
RichardPage URL: http://www.extendedstayshotel.co.uk -
CharlieReplied on February 27, 2015 at 9:12 AM
Hi Richard,
Upon checking your form in the website, it seems that you have embedded it in your website using your own iFrame and calling it on an outside source? May I know what embed code you are using? Could you try re-embedding the form using this code instead: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. After that, try doing a test submission and see if it works.
I also noticed that you already have 2 other similar threads related to this, you can check them here:
http://www.jotform.com/answers/507835
http://www.jotform.com/answers/518090
Could you please reply to us if you are receiving this post in your email.
Thank you.