Form fields don't load properly.

  • Profile Image
    techyuga
    Asked on February 27, 2015 at 06:53 AM

    Hello, first of all i would like to thank you for these awesome form builder. I really love the UI and look & feel of the form. 

    I have decided to use this form for my business. But i have been facing some problem. Some part of the form doesn't load properly my website. Sometimes, it does, sometimes it doesn't. 

    I am using wordpress plugin to put forms into my website. Please suggest me, what can i do about it. 

     

    Thank you. 

  • Profile Image
    Ben
    Answered on February 27, 2015 at 09:49 AM

    I see that it is embedded using js code. Could you please switch to iframe method instead?

    Our plugin should do that for you if you are using the latest version.

    WordPress › JotForm oEmbed « WordPress Plugins

    WordPress › Embed Form « WordPress Plugins

    You should also be able to insert the iframe code directly into the post by grabbing the code when followed these steps: How to get the jotform iFrame Code

  • Profile Image
    techyuga
    Answered on February 27, 2015 at 10:53 AM

    Actually, i am using https://wordpress.org/plugins/embed-form/ plugin. But i will try to use the other one or the iframe directly and i hope, it will work. 

     

    Thanks alot for your response. 

  • Profile Image
    Ben
    Answered on February 27, 2015 at 12:02 PM

    You are welcome.

    Do let us know how it goes.

  • Profile Image
    techyuga
    Answered on February 27, 2015 at 12:08 PM

    I used iframe. And it worked fine. Forms are loading properly now.

    Thanks lot for your help once again.

     

     

  • Profile Image
    Ben
    Answered on February 27, 2015 at 01:22 PM

    You are welcome and thank you for the update. It is great to hear that it is working properly for you now and please do let us know if you have any issues or questions along the way and we would be happy to assist.