What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form fields don't load properly.

    Asked by techyuga on February 27, 2015 at 06:53 AM

    Hello, first of all i would like to thank you for these awesome form builder. I really love the UI and look & feel of the form. 

    I have decided to use this form for my business. But i have been facing some problem. Some part of the form doesn't load properly my website. Sometimes, it does, sometimes it doesn't. 

    I am using wordpress plugin to put forms into my website. Please suggest me, what can i do about it. 

     

    Thank you. 

    Page URL:
    http://techyuga.com/contact-support-team/

    Screenshot
    Properly Form Builder problem builder
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    Answered by Ben on February 27, 2015 at 09:49 AM

    I see that it is embedded using js code. Could you please switch to iframe method instead?

    Our plugin should do that for you if you are using the latest version.

    WordPress › JotForm oEmbed « WordPress Plugins

    WordPress › Embed Form « WordPress Plugins

    You should also be able to insert the iframe code directly into the post by grabbing the code when followed these steps: How to get the jotform iFrame Code

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    Answered by techyuga on February 27, 2015 at 10:53 AM

    Actually, i am using https://wordpress.org/plugins/embed-form/ plugin. But i will try to use the other one or the iframe directly and i hope, it will work. 

     

    Thanks alot for your response. 

  • Profile Image

    Answered by Ben on February 27, 2015 at 12:02 PM

    You are welcome.

    Do let us know how it goes.

  • Profile Image

    Answered by techyuga on February 27, 2015 at 12:08 PM

    I used iframe. And it worked fine. Forms are loading properly now.

    Thanks lot for your help once again.

     

     

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    Answered by Ben on February 27, 2015 at 01:22 PM

    You are welcome and thank you for the update. It is great to hear that it is working properly for you now and please do let us know if you have any issues or questions along the way and we would be happy to assist.