What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upload Space

    Asked by Mmcl on February 27, 2015 at 06:55 AM


    We're trying to figure out the most suitable pricing plan for our business. We'll be receiving submissions of files on a regular basis from our employees using JotForm

    When you say, for example, 100GB of storage on the 19.99 plan, what does that mean? 100GB storage in total? Or per month? Can we delete files if we are nearing our 100GB limit and replace them with other files?

    Any info you could provide would be much appreciated.

    Thanks for your help!



  • Profile Image
    JotForm Support

    Answered by Welvin on February 27, 2015 at 09:46 AM


    100GB is the total storage you can use for the whole account. It's not per month. Yes, you can delete submissions with file uploads in it to restore your file storage limit.

    File Storage limit will be used when:

    a. Someone uploads a file to your form through File Upload field.

    b. You add/upload an image to your forms.


    Thank you and let us know if you need any further information from us.