Change Billing from Monthly to Yearly

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    ProteQ
    Asked on February 27, 2015 at 03:55 PM

    How do i do this?

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    david
    Answered on February 27, 2015 at 05:03 PM

    Hi,

    The best way to do so this would be to first, cancel your current monthly subscription.  You can do this by downgrading your account to "Free":

    Go the BILLING section . It will show you what is your current plan, so in order to downgrade to the Free Plan , click on the Free Starter Section  and click on swith plan

     

    Then click on CANCEL SUBSCRIPTION

    That will ensure you are not double billed after signing up for a yearly plan.  Also, after you downgrade, the option to upgrade using yearly billing should then be available.

    If after downgrading you are still unable to select the option for yearly billing, let us know and we will be happy to assist you further.