What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we capture Customer Credit Card on Account information using JotForm

    Asked by webcola on February 27, 2015 at 05:05 PM

    Please see attached - the question is on the graphic

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    JotForm Support

    Answered by jonathan on February 27, 2015 at 06:16 PM

    I am sorry but you cannot use the form to capture any related Credit Card Account data/information of users/customers.

    If you create such form, it will be in direct violation of the JotForm Terms Of Use.

    As stated in Phishing clause:

    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately 


    We recommend using the the available existing payment integration to JotForm

    link: http://apps.jotform.com/category/payment_processing


    Hope this clarifies the matter. Let us know if you need further assistance.