What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why is my form using a default email instead of the receipient email

    Asked by RockyForm on February 28, 2015 at 10:15 AM
    email recipient email
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    JotForm Support

    Answered by jonathan on February 28, 2015 at 01:24 PM

    Were you just using the Test Email button in the Notifier?

    Using the Test Email will only always send the test message to your JotForm account email.

    If you need to test/check the submission email if it will reached the assign Recipient E-mail address on the Notifier, you have to submit the form in actual.

    user guide: -Finding-out-E-mail-Address-used-for-submission-notifications

    I hope this answers your inquiry. Let us know if this was not the issue.

    Thanks.