Form not showing in Facebook page

  • Profile Image
    quannguyen1234
    Asked on February 28, 2015 at 03:14 PM

    Hi

    I did and the form does not show up. It said "The connection was reset" with a sad face.

    Please help.



    This is a re-post of a comment on Adding a Form to Your Facebook Page

  • Profile Image
    Ben
    Answered on February 28, 2015 at 07:02 PM

    Can you please try to re-embed it following the same steps, but if the issue persists, to try using a browser such as Firefox or Chrome?

    Do let us know however if you are still experiencing the issues.

  • Profile Image
    quannguyen1234
    Answered on March 19, 2015 at 11:20 PM

    Hi Ben,

     

    I tried using both Chrome and Firefox and the problem still happened. Please see screen shot when firefox is used.

    Please help. here is the URL of the facebook: https://www.facebook.com/RMITVNScholarship

    and the form: http://form.jotform.me/form/50542714765457

    Thanks.

  • Profile Image
    Jan
    Answered on March 20, 2015 at 09:35 AM

    Hello,

    I can see that the form is already embedded properly on you facebook page. Check the screenshot below.

     

    If it is still the same, then please clear your browser cache. I will clear your form's cache as well. After that, close and re-open the browser and log back in to JotForm.

     

    Hope this helps. Let us know if you need any help.

    Thank you.