- Mauricio GonzálezAsked on February 28, 2015 at 05:15 PM
I cannot login to Jotform.
I think this is a mistake, or at least I am not aware of what Term I violated.
Can you help me understand?
I need to start working on my account as soon as possible.
- JotForm SupportBDAVIDAnswered on February 28, 2015 at 08:08 PM
I tried to trace an registered account with your email address "******email@example.com", but only a guess account seems to be related with it. Please take in consideration that guest accounts relies on browser's cache, whatever happens to the cache, forms created on a guest account may get lost or purge.
Please go to www.jotform.com to register a free account if you have not done it yet, if you have, please provide us the account username or the URL of a form created in it, so we can trace your account and re-activated if needed.